When your account has a past due balance, it means that you have not yet covered your Grifin Monthly Membership fee. Your membership fee is past due, and you must cover it in order to continue accessing 100% of Grifin's technologies and services, and for Grifin to continue automatically investing on your behalf.
How do I fix this?
Fixing a past due balance is easy! Open your Grifin app > Open the left side menu > Click Manage Subscription > Add a payment method to cover your $5 Monthly Membership. Or, choose the Yearly option for ~$3 per month, which is a 40% discount. Please settle your balance by adding a payment method for your subscription so you can restore your full account functionality.
What impact does my "past due balance" have on the available cash in my Grifin account?
In order to cover our costs to service your account, Grifin will automatically withhold the cash amount that your account has as past due to cover your membership fee. This means that the amount you see as ‘Cash Available to Withdraw’ is subtracted by your overdue amount until it is fully settled.
For example, let's say you have $40 in cash in your Grifin account. If your $5 monthly membership fee is past due, that means you are only able to use/withdraw $35 of the $40 cash you have, since $5 is being used to cover your membership
How does a past due balance affect my account?
• Your withdrawals are limited: Your "Cash available to withdraw" will be subtracted by the amount that you have past due.
• You can't make new investments: You cannot make any new stock buys or sells until your past due balance is paid.
• You can't make fund transfers: Transferring funds are currently restricted.
How do I fix this?
Fixing a past due balance is easy! Open your Grifin app > Open the left side menu > Click Manage Subscription > Add a payment method to cover your $5 Monthly Membership. Or, choose the Yearly option for ~$3 per month, which is a 40% discount. Please settle your balance by adding a payment method for your subscription so you can restore your full account functionality.
What impact does my "past due balance" have on the available cash in my Grifin account?
In order to cover our costs to service your account, Grifin will automatically withhold the cash amount that your account has as past due to cover your membership fee. This means that the amount you see as ‘Cash Available to Withdraw’ is subtracted by your overdue amount until it is fully settled.
For example, let's say you have $40 in cash in your Grifin account. If your $5 monthly membership fee is past due, that means you are only able to use/withdraw $35 of the $40 cash you have, since $5 is being used to cover your membership
How does a past due balance affect my account?
• Your withdrawals are limited: Your "Cash available to withdraw" will be subtracted by the amount that you have past due.
• You can't make new investments: You cannot make any new stock buys or sells until your past due balance is paid.
• You can't make fund transfers: Transferring funds are currently restricted.
What happens if I choose NOT to pay this?
If you choose not to connect a card to cover your membership, our system will automatically use the cash in your account and/or liquidate stock from your Grifin account to cover your membership cost!
What if I have no funds in my Grifin account AND no card connected to cover my membership?
If your Total Account Value is equal to $0 and you also have no payment method added in your Manage Subscription section, your Grifin account will automatically close.
Will I be taken to collections at any time if I don't pay?
No.
What if I have no funds in my Grifin account AND no card connected to cover my membership?
If your Total Account Value is equal to $0 and you also have no payment method added in your Manage Subscription section, your Grifin account will automatically close.
Will I be taken to collections at any time if I don't pay?
No.