1. Help Center
  2. How to Grifin πŸ“š

How do I reset my password?

If you don't know your password or need to create a new one, here’s how we can help!

In order to create a new password, you'll need to enter some information that you used to sign up for Grifin. Your First Name, Last Name, Last Four of your SSN, and your Zip Code must all match the information you used to create your account.

  1. Open your Grifin app and head to the login screen.

  2. Click on the "Forgot Password" button.

  3. Enter the email address you signed up with.

  4. Enter your First Name, Last Name, Last four of your SSN, and your Zip Code.

  5. Click the button to receive a one time confirmation code.

  6. Enter your code, which can either be found in your text messages or email.

  7. Update your password.

  8. Log back in! You should be good to go from here.

Did this answer your question?